Careers

Description:

As a Project Manager at DigitlHaus Agency you will manage BigCommerce custom store design and development builds, custom integrations, small to large projects/tasks and retainer service projects.

Requirements:

• Must have managed and coordinated BigCommerce builds for a past agency
• Must understand UX design fundamentals
• Must understand the fundamentals of an eCommerce store and it’s architecture
• Must have experience managing and coordinating development and design teams
• Must have experience following design and development processes
• Must have experience working with project management/ticketing platforms (Basecamp, Monday.com, Asana, Jira, etc.)
• Must be adaptive to change and have excellent problem-solving and multi-tasking skills
• Must have experience in conflict resolution (when problems arise, using past experience and knowledge to solve problems, while considering both the agency and the Client)
• Must be a “maker” vs a “doer” (must take initiative)
• Must have strong communication skills
• Must be comfortable to speak to Clients over phone and video for meetings
• Must be a team player

Responsibilities:

• Creating project lifecycles in a project management system from a SOW
• Creating and assigning tasks in the project management system for Clients and internal teams
• Ensuring tasks are done on time and are complete
• Managing the design process from initial kickoff to design approval
• Managing the internal design team
• Managing gathering and organizing creative assets in an formal structure for the design team
• Managing the design revision process with the Client and internal design team
• Preparing projects to be developed
• Be able to answer and support technical development and platform related questions
• Managing technology setup and credentials for the development team so they can efficiently start development
• Briefing development teams on the project SOW in relation to design
• Preparing and ensuring timelines are met
• Testing and reviewing websites from a user level (QA Testing)
• Manage the development review process
• Deliver completed projects to Clients and ensuring all SOW objectives have been met
• Train and consult Clients on best practices on the eCommerce platform
• Manage the deployment process
• Monitor project deliverables
• Document project requirements and deliverables
• Follow processes and be able to create new process when needed
• Synching internal teams on projects and ensuring everyone is collaborating
• Be able to act quick to priority or urgent items

Perks: 

• Competitive Salary
• Full-Remote (Work Anywhere)
• Company Equipment
• Paid Vacation Days
• Paid Sick/Personal Days
• Paid Holidays
• Home Office Budget
• Personal Growth Budget

Description:
As a UX Designer at DigitlHaus Agency you will custom design BigCommerce stores for B2B and D2C businesses within various different industries and verticals.

Responsibilities:

• Holding creative strategy sessions and design kick off calls with Clients to gather and discuss their project vision, goals and strategy direction for their project.
• Define UX strategy and design direction for the project by doing competitive research, reviewing analytics, following best practices, using industry standards and utilizing the notes and expertise from the strategy session.
• Designing high fidelity eCommerce wireframes in desktop, mobile and tablet view.
• Designing eCommerce UX in desktop, mobile and tablet views.
• Creating design systems and identity 
• Managing the revision process in Invision between the project manager and the Client, answering questions, making recommendations, and ensuring you know what revisions to make for each revision phase.
• Presenting designs and wireframes to the Clients, walking them through the approach, the decisions made and the UX.
• Preparing and creating content gathering documents that support the wireframes so Clients have instruction on what types of assets they are required to provide.
• Ensuring what is designed is in scope, and is using native BigCommerce functionality. 
• Be able to prepare design timelines and milestones for design projects.
• Be able to prepare a design brief for the development team on how things are supposed to be developed while giving creative and functional direction.
• Help support design for the agency’s marketing and web efforts.
• Review and provide UAT for projects developed that were designed to ensure the frontend matches the designs.
• Be able to provide and conduct a UX audit on an eCommerce store and provide recommendations for improvements.

Qualifications:

• Must have modern (push the envelope) design ambitions
• Must have experience designing BigCommerce websites and have a portfolio to support.
• Must have experience in BigCommerce and have designed BigCommerce stores for a past agency.
• Must be able to adapt to different design styles based on industry or business type.
• Must have experience in eCommerce conversion strategy and know best/trending practices.
• Must be able to design in Figma (primary)
• Experience in motion and interaction design is preferred. Designing fully functional prototypes within Figma.
• Must be able to speak to Clients professionally and comfortably on video and phone.
• Must have strong leadership skills and be able to manage multiple projects at once.
• Must be very task and timeline oriented.

Perks:

• Competitive Salary
• Full-Remote (Work Anywhere)
• Company Computer
• Paid Vacation Days
• Paid Sick/Personal Days
• Paid Holidays
• Home Office Budget
• Personal Growth & Education Budget