Automation is a blessing for eCommerce owners.
No one likes to sit through inventory updates and other mundane tasks. After all, you started your online business to dream bigger instead of repeating the same processes every day. You want to have more time to brainstorm better ideas, improve your products, and interact with your customers.
That’s why we choose Brightpearl for our BigCommerce users. Brightpearl is an all-in-one retail management platform for order fulfillment, inventory management, accounting, and more. It provides everything you need to run an efficient back office.
Brightpearl’s Key Features:
Avoid missing sales opportunities caused by inventory shrinkage. Brightpearl keeps track of your inventory from purchase to sale, and automatically updates inventory counts across sales channels. Accurate inventory reporting allows you to make purchasing decisions quickly, reduces back orders, and prevents double selling, so you can keep your customers happy.
Brightpearl’s integrated accounting system is designed for retailers and wholesalers. Combined with inventory management, Brightpearl’s real-time financial management and accounting solutions can evaluate costs and inventory with accurate data. You can review the financial health of your business any hour of the day and make faster decisions.
Sales Order Processing
Automate your order-to-cash process by letting Brightpearl select the optimal warehouses and shipping providers. You won’t even need to come up with a workflow yourself, because Brightpearl’s algorithm will automatically fulfill drop-ship orders while reducing costs for your business. Why spend your precious time on printing shipping labels when Brightpearl can do it for you?
Retail Customer Relationship Management
Effective CRM gives you valuable customer insights, allowing you to better target your potential customers and retain the existing ones. Brightpearl logs a history of customer interactions based on their orders, emails, and calls. With the integrated CRM, you can develop a coherent customer service approach and strengthen your brand voice.
Email Marketing Automation
By partnering with MailChimp, Brightpearl also takes advantage of its contact segmentation system to make email marketing easier. You can automate and target your marketing campaigns with a 360-degree of your customer relationships. Another task off your to-do list!
Brightpearl integrates seamlessly with BigCommerce’s eCommerce platform by synchronizing inventory data between channels. You can even connect multiple BigCommerce stores to a single Brightpearl account if you wish to visualize all your sales data in one place. With an efficient back-office system in place, you can allocate your time and resources to grow your business properly. Entrepreneurs like you sometimes wish there were more than 24 hours in a day, and streamlining your workflow is just the first step to achieving your bigger goals.
Hearing these benefits from us is not enough. If you want to improve your eCommerce business’s workflow, give Brightpearl a try. DigitlHaus Agency is a partner of Brightpearl and BigCommerce, and our development team consistently delivers the highest quality of work. Request a demo from us and see if it’s the right choice for your business.