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Careers

Join Our Team!

In order to deliver the best, we work with the best. We're a talented team of designers, developers, strategists, marketers, project managers and sales professionals that eat, sleep and breathe eCommerce. Want to join our team? Browse our open positions below.

  • eCommerce UX Designer

    Description:
    DigitlHaus Agency is looking for an experienced Creative UX Designer for eCommerce web design projects. BigCommerce and Shopify design experience is required.

    Requirements:

    • Must have experience in designing eCommerce stores for an agency
    • Must have experience in eCommerce design
    • Must have a strong portfolio of eCommerce design projects
    • Must have experience in eCommerce conversion strategy and know most modern practices
    • Must have experience understanding eCommerce functionality and capabilities
    • Understanding BigCommerce and Shopify technical capabilities
    • Must have a strong skill in eCommerce UX Identity
    • Must be able to design in Figma (primary) and Photoshop (secondary)
    • Experience in motion and interaction design is preferred
    • Must be able to speak to Clients professionally and comfortably on video and phone
    • Must have strong leadership skills and be able to manage multiple projects at once
    • Must be very task and timeline oriented
    • Must be experienced in conflict resolution
    • Have fun and ensure Clients and are having fun

    Responsibilities:

    • Holding creative strategy sessions and design kick off calls with Clients to speak about their project vision, goals and strategy direction for their project
    • Defining the UX strategy and design direction for the project by doing competitive research, reviewing analytics, following best practices, using industry standards and utilizing the notes and expertise from the strategy session
    • Creating strategic briefs based on the UX strategy that highlights in detail layout direction for each page of the site that is to be designed
    • Designing high fidelity eCommerce stores and theme wireframes in desktop, mobile and tablet view
    • Designing eCommerce themes, stores and prototypes in desktop, mobile and tablet view
    • Ensuring the designs are branded with UX and have identity and uniqueness
    • Managing the revision process in Invision between the project manager and the Client, answering questions, making recommendations, and ensuring you know what revisions to make for each revision phase
    • Presenting designs and wireframes to the Clients, walking them through the approach, the decisions made and the UX
    • Preparing and creating content gathering documents that support the wireframes so Clients have instruction on what types of assets they are required to provide
    • Working closely with sales understanding the creative involvement of each project and assigning the right designer to the account
    • Defining the creative strategy and page layouts that are to be designed
    • Ensuring all designs are following the SOW, following strategy, and following best practices
    • Answering and managing Client questions per the designs that relates to functionality, SOW, or general design or strategy questions
    • Handling meetings with Clients when they have questions, need design reassurance or when needing to resolve conflict
    • Be able to prepare design timelines and milestones for design projects
    • Be able to prepare a design brief for the development team on how things are supposed to be developed while giving creative and functional direction
    • Step in for a designer if they are out of ideas, overbooked with projects, or need assistance with a design task
    • Make design revisions, improvements or work on design projects when needed
    • Complete a design testing protocol on all projects to confirm and approve development’s work per the delivered design files
  • UX Strategy Director

    Description:
    DigitlHaus Agency is looking for an experienced UX Strategy Director that can manage the creative and UX strategy for eCommerce web design projects. BigCommerce and Shopify experience is required.

    Requirements:

    • Must have worked for an agency on eCommerce design projects
    • Must have experience in eCommerce design
    • Must have experience in eCommerce conversion strategy and understand modern practices
    • Must have experience understanding eCommerce functionality and capabilities
    • Must have a good understanding of BigCommerce and Shopify technical capabilities
    • Must have strong skills in UX Identity, layout and best practices
    • Must be able to speak to Clients professionally and comfortably on video and phone
    • Must have strong leadership skills and be able to manage Clients and designers
    • Must be very task and timeline oriented
    • Must be experienced in persuasion
    • Have fun and ensure Clients and your team are having fun

    Responsibilities:

    • Holding creative strategy sessions and design kick off calls with Clients to speak about their project vision, goals and strategy direction for their project
    • Defining the UX strategy and design direction for the project by doing competitive research, reviewing analytics, following best practices, using industry standards and utilizing the notes and expertise from the strategy session
    • Creating for the design team a strategic brief based on the UX strategy that highlights in detail layout direction for each page of the site that is to be designed
    • Internally reviewing and approving designs from the design team before submitting to the creative director for final creative approval
    • Ensuring UX strategy and designs are following the SOW at all times
    • Answering and managing Client questions per the designs that relates to functionality, SOW, or general design or strategy questions
    • Managing the revision process in Invision between the project manager, designer and the Client, answering questions, making recommendations, and ensuring the designer knows what revisions to make for each revision phase
    • Presenting designs and wireframes to the Client, walking them through the approach, the decisions made and the UX
    • Preparing and creating content gathering documents that support the wireframes so Clients have a good understanding on what types of assets they are required to provide
    • Completing UX audits, reviewing heat mapping and preparing reports
    • Assist the sales team with opportunities from a strategy perspective
    • Assist other team members and projects where strategy is involved
    • Work closely with the creative director to evolve and expand agency UX direction, UX strategy, offerings and overall process
  • Project Manager

    Description:
    DigitlHaus Agency is looking for an experienced technical project manager that can manage eCommerce design and development projects from start to finish. This Candidate must have agency experience managing eCommerce development projects on BigCommerce or Shopify.

    Requirements:

    • Must have worked for a creative or development agency
    • Must understand UX design and basic UX website design fundamentals
    • Must understand the BigCommerce and/or Shopify platform and the native capabilities
    • Must understand basic fundamentals for website development
    • Must take initiative
    • Must be a leader
    • Extreme attention to detail
    • Strong communication skills
    • Be able to resolve conflict in specific situations
    • Be able to manage multiple projects
    • Be able to manage multiple team members
    • Be comfortable to speak to Clients on the phone for weekly meetings, urgent items and understanding technical items
    • Be an innovative problem solver when solutions are not always in front of you
    • Have a strong attention to design detail
    • Experience in quality assurance testing
    • Have fun and ensure Clients and the internal teams are having fun

    Responsibilities:

    • Creating project lifecycles in the project management system from a SOW
    • Creating and assigning tasks in the project management system for Clients and internal teams
    • Ensuring tasks are done on time and are complete
    • Managing the design process from initial kickoff to design approval
    • Managing the internal design team
    • Managing gathering and organizing creative assets in an formal structure for the design team
    • Managing the design revision process with the Client and internal design team
    • Preparing projects to be developed
    • Managing technology setup and credentials for the development team so they can efficiently start development
    • Briefing development teams on the project SOW in relation to design
    • Preparing and ensuring timelines are met
    • Test and review websites from a user level (QA Testing)
    • Manage the development review process
    • Deliver completed projects to Clients and ensuring all SOW objectives have been met
    • Train and consult Clients on best practices on the BigCommerce and Shopify platform
    • Manage the deployment process
    • Monitor project deliverables
    • Follow processes and be able to create new process when needed
    • Synching internal teams on projects and ensuring everyone is collaborating
    • Ensuring the Client is always informed and satisfied with the service provided
    • Be able to act quick to priority items or high need
Ready to grow?

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