Careers

Employment Type: Full-Time

Location: Fully Remote

About the Role:

The Senior Lead Project Manager at DigitlHaus Agency is a senior, hands-on project management role with a clear growth path into a Director of Project Management position. This role will initially operate as a Senior Project Manager owning and delivering complex Shopify and BigCommerce projects while progressively taking on leadership, mentorship, and operational responsibilities that prepare them to lead and manage the project management team.

This position is ideal for an experienced agency project manager who excels in execution but is ready to step into leadership, systems ownership, and team management over time.

Responsibilities:

Project Leadership & Execution

• Manage Shopify and BigCommerce custom design and development projects, including:
• Medium to large custom builds
• Migrations and replatforming
• Integrations and headless projects
• Ongoing managed services engagements
• Create full project lifecycles from SOWs within the project management system.
• Build and manage detailed project plans, timelines, and task assignments.
• Ensure all deliverables are completed on time, within scope, and aligned with SOW requirements
• Manage the full design process from kickoff through approval while coordinating internal designers and client feedback.
• Prepare projects for development by briefing internal teams on scope, requirements, and design intent.
• Support and answer platform and technical questions related to Shopify, BigCommerce, and eCommerce architecture.
• Oversee QA testing, development reviews, deployment, and final project delivery.
• Train and consult clients on platform best practices and post-launch considerations.
• Monitor project risks, priorities, and urgent issues, acting quickly to resolve blockers.

Team Leadership & Growth (Progressive Responsibility)

As this role matures, the Senior Lead Project Manager will:

• Begin mentoring and supporting other project managers.
• Assist with workload planning, task distribution, and capacity balancing across PMs.
• Act as a point of escalation for complex project challenges or client issues.
• Help refine and improve project management workflows, tools, templates, and SOPs.
• Participate in post-project reviews to identify wins, challenges, and improvement opportunities.
• Collaborate closely with design, development, and operations leadership to strengthen cross-functional alignment.
• Prepare to step into broader ownership of the project management function as the agency grows.

Client Communication & Relationship Management

• Serve as a primary point of contact for assigned client accounts.
• Lead client meetings, status calls, and milestone reviews with confidence and clarity.
• Manage client expectations around scope, timelines, risks, and deliverables.
• Resolve conflicts professionally while protecting both the client relationship and agency interests
• Support leadership in high-profile or escalated client situations when needed.

Requirements & Qualifications

• 5+ years of professional project management experience in an eCommerce or digital agency.
• 3+ years of hands-on experience managing Shopify and BigCommerce projects.
• Direct experience managing design and development teams.
• Strong understanding of:
• UX and design fundamentals
• eCommerce architecture, features, and integrations
• Agile and waterfall methodologies
• Experience with project management tools such as Basecamp, Monday.com, Asana, Jira, or similar.
• Proven ability to manage multiple complex projects simultaneously.
• Strong organizational, prioritization, and negotiation skills.
• Excellent written and verbal communication skills.
• Comfortable leading client calls via phone and video.
• Demonstrated initiative with a “maker” mindset able to identify problems and take ownership of solutions.
• Experience with conflict resolution and stakeholder management.

Growth Path:

This role is intentionally designed as a pipeline into the Director of Project Management position. Success in this role will be measured not only by project delivery, but by leadership, process improvement, and the ability to elevate the performance of the project management function as a whole.

Benefits:

• Competitive Salary
• Work Anywhere (Full Remote)
• Competitive PTO (Vacation/Sick/Personal)
• Retirement 401K
• Home Office Allowance
• Skills & Education Allowance
• Computer & Equipment Allowance

How to Apply for this Position:

To apply for this position, please send your application and video introduction to info@digitlhaus.com

• Add Subject Line to Email: “Senior Lead Project Manager Application – [Type Your Name]” to info@digitlhaus.com
• Include the following Attachments to Email: Attach your resume and video introduction link (instructions below)

Video Introduction:

Record a 3-5 minute video introducing yourself and addressing the following:

• Why should we hire you?…What sets you apart from others applying for this position?
• Do you consider yourself an pro-active or re-active project manager and why?
• What work experience do you have managing BigCommerce and Shopify projects? What type of projects were they? What were you responsible for?

Video Submission:

Upload your video to Google Drive (or other 3rd party FTP) and share the URL so we can review.

We look forward to reviewing your submission!

Description: 

As a Project Manager at DigitlHaus Agency, you will manage Shopify and BigCommerce custom store design and development projects, small to large design and development projects and tasks, integrations, migrations, headless projects, and ongoing managed services. 

Candidate Requirements

1. 4+ years as a project manager
2. 2+ years Shopify and BigCommerce experience

Jobs Requirements:

• Direct experience project managing Shopify and BigCommerce projects for an eCommerce agency 
• Strong organizational and prioritization skills; including negotiating priorities 
• Understand basic UX design fundamentals
• Knowledgeable on the fundamentals of an eCommerce store, its features, and its architecture 
• Experience managing and coordinating development and design teams
• Experience following design and development processes and workflow
• Experience working with project management/ticketing platforms (Basecamp, Monday.com, Asana, Jira, etc.)
• Adaptive to change and have excellent problem-solving and multi-tasking skills
• Experience in conflict resolution (when problems arise, using experience and knowledge to solve problems while considering both the agency and the Client)
• Have a  “maker” vs a “doer” mindset, must take initiative
• Strong communication skills
• Must be comfortable speaking to Clients over the phone and via video for meetings
• Team player: collaborative, flexible, problem solver, active listener, build strong relationships, open to learning, and strong interpersonal skills 

Responsibilities:

• Creating project lifecycles in a project management system from a SOW
• Creating and assigning tasks in the project management system for Clients and internal teams
• Creating timelines and project plans for small projects to multi-store custom integrations and builds. 
• Ensuring tasks are done on time and are complete
• Managing the design process from initial kickoff to design approval
• Managing the internal design team
• Managing gathering and organizing creative assets in a formal structure for the design team
• Managing the design revision process with the Client and internal design team
• Preparing projects to be developed with internal teams and stakeholders 
• Be able to answer and support technical development and platform-related questions
• Managing technology setup and credentials for the development team so they can efficiently start development
• Briefing development teams on the project SOW concerning the design
• Preparing and ensuring timelines are met
• Testing and reviewing websites from a user level (QA Testing)
• Manage the development review process
• Deliver completed projects to Clients and ensure all SOW objectives have been met
• Train and consult Clients on best practices on the eCommerce platform
• Manage the deployment process
• Monitor project deliverables
• Document project requirements and deliverables
• Follow processes and be able to create new processes when needed
• Synching internal teams on projects and ensuring everyone is collaborating
• Be able to act quickly on priority or urgent items

Benefits:

• Competitive Salary
• Work Anywhere (Full Remote)
• Competitive PTO (Vacation/Sick/Personal)
• Retirement 401K
• Home Office Allowance
• Skills & Education Allowance
• Computer & Equipment Allowance

How to Apply for this Position:

To apply for this position, please send your application and video introduction to info@digitlhaus.com

• Add Subject Line to Email: “Project Manager Application – [Type Your Name]” to info@digitlhaus.com
• Include the following Attachments to Email: Attach your resume and video introduction link (instructions below)

Video Introduction:

Record a 3-5 minute video introducing yourself and addressing the following:

• Why should we hire you?…What sets you apart from others applying for this position?
• Do you consider yourself an pro-active or re-active project manager and why?
• What work experience do you have managing BigCommerce and Shopify projects? What type of projects were they? What were you responsible for?

Video Submission:

Upload your video to Google Drive (or other 3rd party FTP) and share the URL so we can review.

We look forward to reviewing your submission!

Employment Type: Full-Time (Permanent, long-term)
Location: Full-Remote (Work Anywhere)

DigitlHaus is seeking a Marketing Manager to fully own and execute all marketing efforts that drive awareness, inbound leads, and growth for our award-winning eCommerce design and development agency. This role is hands-on, strategic, and creative responsible for planning, executing, designing, optimizing, and managing all marketing activities across the agency.

You will be the primary driver of agency growth, ensuring we maximize every possible opportunity to be discovered by prospects, strengthen our brand, and increase qualified inbound leads.

1. Full Marketing Execution & Optimization

• Fully own and manage ALL agency marketing initiatives end-to-end.
• Build a marketing roadmap and execute consistently across all channels.
• Identify new opportunities to increase inbound traffic, leads, and brand authority.
• Track performance and provide monthly reports, KPIs, and insights.

2. Paid Ads Management/Optimization

• Create, set up, manage, and optimize Google Ads campaigns on an ongoing basis.
• Build landing pages (with team support), track performance, and improve conversions.
• Monitor budgets, pacing, and ROI with clear monthly reporting.
• Identify new opportunities and channels to market within and manage implementation and execution

3. Email & Newsletter Marketing

• Plan, design, write, and send a monthly newsletter for the agency.
• Maintain and update newsletter monthly
• Manage subscriber lists and track engagement metrics.

4. Social Media Strategy & Management

• Grow all social media channels (LinkedIn, Instagram, Facebook, Twitter, etc.).
• Define, create, schedule and launch posts, including visuals, graphics, and short-form content, reels, videos, etc.
• Develop and maintain a monthly content calendar that supports the overall marketing initiative for the agency
• Engage with industry conversations, comments, and partner posts.

5. Referral & Directory Platform Management

• Manage and optimize agency listings on referral and directory sites (e.g., Clutch).
• Maintain and manage the agency reviews, award listings, and drive new recognition
• Ensure content, case studies, and portfolio items are up to date and optimized.
• Identify and leverage new opportunities for increased visibility.

6. Partner Marketing & Relationship Building

• Build, manage, and nurture strong relationships with tech and platform partners.
• Collaborate on co-marketing initiatives (events, webinars, social content, spotlights, case studies).
• Coordinate joint announcements, promotions, and marketing materials.
• Attend partner events, webinars, and networking opportunities.

7. Event Marketing (Virtual & In-Person)

• Plan, schedule, and coordinate all event marketing opportunities.
• Manage logistics, marketing materials, booth assets, and pre-/post-event promotion.
• Identify high-value events across the eCommerce ecosystem to participate in.

8. Content & Asset Creation

• Define, create and launch key marketing assets and materials including:
• White papers
• Case studies
• One-pagers
• Sales collateral
• Graphics, visuals, and promotional designs
• Social posts, reels, videos
• Engage and implement Podcast Opportunities
• Work with internal teams to execute design and development of the assets

9. Search Engine Optimization (SEO) 

• Own and execute the agency’s SEO strategy to drive long-term organic visibility, authority, and qualified inbound leads.
• Develop and maintain a comprehensive SEO strategy aligned with agency growth goals.
• Conduct keyword research focused on high-intent, high-value eCommerce, Shopify, BigCommerce, B2B, and DTC opportunities.
• Optimize on-page SEO across the agency website, landing pages, blog content, case studies, and service pages.
• Identify and execute technical SEO improvements in collaboration with internal development resources.
• Create and optimize content strategies that improve rankings, organic traffic, and lead generation.
• Optimize content and site structure for AI-driven search and discovery (e.g., Google AI Overviews, generative search, and LLM-powered search engines) by focusing on clear information architecture, structured data, authoritative content, and intent-driven answers to improve visibility in AI-generated results.
• Monitor rankings, organic traffic, conversions, and SEO performance trends.
• Identify backlink, PR, and authority-building opportunities to strengthen domain authority.
• Stay up to date with SEO best practices, algorithm updates, and industry trends to ensure long-term performance.

10. Performance Tracking & Reporting

• Own performance tracking and reporting across all marketing channels, campaigns, and initiatives to ensure a highly data-driven marketing strategy.
• Track, analyze, and report on the performance of every marketing channel including paid ads, email, social, content, partnerships, referrals, events, and organic initiatives.
• Establish clear KPIs, benchmarks, and success metrics for each campaign and channel.
• Identify what’s working, what’s not, and where to optimize, double down, or pivot strategy.
• Build clear, easy-to-understand monthly performance reports that highlight insights, trends, wins, gaps, and opportunities.
• Monitor lead quality, conversion rates, cost per lead, ROI, and overall funnel performance.
• Use data to inform strategic decisions, campaign planning, budget allocation, and future initiatives.
• Continuously test, iterate, and improve marketing efforts based on performance insights and results.

Benefits:

• Competitive Salary
• Work Anywhere (Full Remote)
• Competitive PTO (Vacation/Sick/Personal)
• Retirement 401K
• Home Office Allowance
• Skills & Education Allowance
• Computer & Equipment Allowance

How to Apply for this Position:

To apply for this position, please send your application and video introduction to info@digitlhaus.com

• Add Subject Line to Email: “Marketing Manager Application – [Type Your Name]” to info@digitlhaus.com
• Include the following Attachments to Email: Attach your resume and video introduction link (instructions below)

Video Introduction:

Record a 3-5 minute video introducing yourself and addressing the following:

• Why should we hire you?…What sets you apart from others applying for this position?
• What marketing channels have you had success with when conducting marketing for a agency?
• What marketing experience do you have with eCommerce platforms, technology, brands, etc?

Video Submission:

Upload your video to Google Drive (or other 3rd party FTP) and share the URL so we can review.

We look forward to reviewing your submission!

Job Description:

As a Outbound Sales Strategist at DigitlHaus Agency you will drive growth by engaging with new leads, reconnecting with past leads, re-engaging previous clients, and converting new outbound prospects into long-term partners. This role requires a consultative, analytical, and tactical sales approach not generic outreach. You’ll leverage your deep understanding of eCommerce, UX, storefront performance, and conversion strategy to create personalized outreach and first impressions/connection that stands out in an oversaturated market.

You will analyze the lead’s eCommerce storefront, uncover specific issues and opportunities, and position our agency’s recommendations and services as strategic solutions that will drive measurable business impact. Success in this role requires exceptional communication, insight driven selling, and the ability to craft tailored outreach/first impressions that is positively responded to and builds trust quickly.

Responsibilities

Strategic Outreach & Lead Conversion

• Re-engage past inbound leads, inactive clients, and aged outbound lists with highly personalized messaging, insights, and strategic recommendations.
• Create customized outreach sequences including emails, calls, and social messages designed to break through competitive noise and prompt meaningful conversations.
• Conduct detailed research on prospects to identify storefront issues, conversion roadblocks, UX/UI gaps, technical limitations, and growth opportunities.
• Translate findings into compelling value propositions and strategic angles that demonstrate how our agency can solve their challenges and drive ROI.
  

Sales Execution & Relationship Building

• Schedule and run consultative pre-discovery calls that focus on business goals, pain points, and opportunities. 
• Develop opportunities that align with the prospect’s needs across our core service lines (Design, Develop, Replatform, Optimize).
• Nurture relationships to convert revived leads and re-engaged clients into active projects and ongoing engagements.
• Maintain a high-touch communication approach that reinforces trust, competence, and long-term partnership potential.
  

Market Intelligence & Positioning

• Stay current on eCommerce platform trends (Shopify, BigCommerce), conversion best practices, industry patterns, and competitor landscapes.
• Use your expertise to position our agency as a strategic growth partner—not just another service provider.
• Identify patterns in lead behavior and recommend new angles, outreach frameworks, and segmentation strategies.
  

Collaboration & Reporting

• Work closely with the Director of Sales and CEO to refine outreach initiatives and sales assets.
• Suggest and implement outbound processes, tools, messaging, and frameworks.
  

Benefits:

• Competitive Salary
• Work Anywhere (Full Remote)
• Competitive PTO (Vacation/Sick/Personal)
• Retirement 401K
• Home Office Allowance
• Skills & Education Allowance
• Computer & Equipment Allowance

How to Apply for this Position:

To apply for this position, please send your application and video introduction to info@digitlhaus.com

• Add Subject Line to Email: “Outbound Sales Strategist Application – [Type Your Name]” to info@digitlhaus.com
• Include the following Attachments to Email: Attach your resume and video introduction link (instructions below)

Video Introduction:

Record a 3-5 minute video introducing yourself and addressing the following:

• Why should we hire you?…What sets you apart from others applying for this position?
• What makes your outbound strategy more successful than what everyone else is doing in this industry?
• What work experience do you have as a outbound sales strategist?

Video Submission:

Upload your video to Google Drive (or other 3rd party FTP) and share the URL so we can review.

We look forward to reviewing your submission!