Careers

Description:

As a Technical Project Manager at DigitlHaus Agency you will own, manage and coordinate custom BigCommerce and Shopify design and development projects from start to finish.

*Please do not apply if you do not have agency experience managing BigCommerce or Shopify design and development projects.

Requirements:

• Must have managed and coordinated BigCommerce and Shopify builds for a past agency
• Must understand UX design fundamentals
• Must understand the fundamentals of an eCommerce store and it’s architecture
• Must have experience managing and coordinating development and design teams
• Must have experience following design and development processes
• Must have experience working with project management/ticketing platforms (Basecamp, Monday.com, Asana, Jira, etc.)
• Must be adaptive to change and have excellent problem-solving and multi-tasking skills
• Must have experience in conflict resolution (when problems arise, using past experience and knowledge to solve problems, while considering both the agency and the Client)
• Must be a “maker” vs a “doer” (must take initiative)
• Must have strong communication skills
• Must be comfortable to speak to Clients over phone and video for meetings
• Must be a team player

Responsibilities:

• Creating project lifecycles in a project management system from a SOW
• Creating and assigning tasks in the project management system for Clients and internal teams
• Ensuring tasks are done on time and are complete
• Managing the design process from initial kickoff to design approval
• Managing the internal design team
• Managing gathering and organizing creative assets in an formal structure for the design team
• Managing the design revision process with the Client and internal design team
• Preparing projects to be developed
• Be able to answer and support technical development and platform related questions
• Managing technology setup and credentials for the development team so they can efficiently start development
• Briefing development teams on the project SOW in relation to design
• Preparing and ensuring timelines are met
• Testing and reviewing websites from a user level (QA Testing)
• Manage the development review process
• Deliver completed projects to Clients and ensuring all SOW objectives have been met
• Train and consult Clients on best practices on the eCommerce platform
• Manage the deployment process
• Monitor project deliverables
• Document project requirements and deliverables
• Follow processes and be able to create new process when needed
• Synching internal teams on projects and ensuring everyone is collaborating
• Be able to act quick to priority or urgent items

Additional Details:

• Full-Remote, Work from anywhere in the world
• Full-Time Employment
• Competitive PTO/Sick/Personal Days
• Competitive Salary

Description:
As a Project Management Director at DigitlHaus Agency you will manage and lead DigitlHaus’ project management team, manage key enterprise BigCommerce design and development projects and manage and oversee project management processes.

Requirements:

• Must have experience managing a team of project managers with a past eCommerce agency
• Must have a technical/build background in BigCommerce and Shopify (understand platform capabilities, understand platform architecture, understand build process)
• Must understand UX design and eCommerce design fundamentals
• Must have experience managing development teams
• Must have experience managing design teams
• Must have experience working with enterprise Clientele
• Must have experience creating, implementing and fixing agency processes (optimizing poor processes, implementing better processes, maintaining/execution)
• Must have experience in conflict resolution (when problems arise, using past experience and knowledge to solve problems, while considering the agency and the Client)
• Must be a “maker” vs a “doer” (must take initiative)
• Must be able to train and educate their team to evolve
• Must be a team leader and desire the responsibility of overseeing their own team
• Must understand basic fundamentals and processes of eCommerce store development
• Must have strong communication skills
• Must be comfortable to speak to Clients and team members over phone or video for meetings
• Must be professional

Responsibilities:

• Directing and managing a project management team
• Delegating new projects and tasks, ensuring the project management team is performing, while holding accountability, ensuring Client and project success
• Be in charge and own agency processes – managing, optimizing and maintaining
• Training and onboarding current and new project managers ensuring everyone is following current and new processes
• Performing post project reviews with the project management team, addressing successors, pain-points and opportunities
• Evaluating the project management team by performance reviews, objectives, goals and tracking
• Console, direct and improvise when conflict/issue arise with projects and Clients
• Help direct, assign and manage technical tasks, questions and projects with the PM team
• Direct and oversee all agency’s projects, keeping an overall status check of budgets, timelines, team assignments and ensuring project success
• Managing key enterprise design and development projects from start to finish

Additional Details:

• Full-Remote, Work from anywhere in the world
• Full-Time Employment
• Competitive PTO/Sick/Personal Days
• Competitive Salary